FAQs

1. What is this product made of?

Our product is made from high-quality materials to ensure durability and comfort. Please check the product description for specific details.

2. How long does shipping take?

Shipping times vary depending on your location:

• USA & Canada: 7–15 business days

• Europe: 10–20 business days

• Australia & New Zealand: 10–25 business days

• Rest of the World: 15–30 business days

Processing time takes 1–3 business days. You will receive a tracking number once your order ships.

3. Do you offer free shipping?

Yes! We offer free shipping on orders over a certain amount. Otherwise, shipping costs will be calculated at checkout.

4. Where do you ship from?

We work with global suppliers to provide the best prices. Orders are typically shipped from our partner warehouses.

5. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your order using the provided link.

6. Can I return or exchange the product?

We offer a hassle-free return policy. If you’re not satisfied with your purchase, contact us within the return period to request a return or exchange. Items must be unused and in their original packaging.

7. What if my item arrives damaged or defective?

If you receive a damaged or defective product, please contact us with photos, and we’ll send a replacement or issue a refund.

8. Can I cancel my order after placing it?

Orders are processed quickly! If you need to cancel or change your order, contact us within 12 hours. Once shipped, we cannot modify the order.